Terms & Conditions

These Terms and Conditions (“Terms”) govern all services provided by Juniper Woodworks LLC (“Company,” “we,” “us,” or “our”). By accepting a quote, signing a contract, or allowing work to begin, you (“Client”) agree to be bound by these Terms. 

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1. Scheduling & Order of Service

Juniper Woodworks LLC operates on a first-come, first-served basis. Once a quote is approved and the required deposit is received, projects are scheduled accordingly.

 

While we make every effort to adhere to scheduled timelines, dates are subject to change due to weather conditions, material availability, unforeseen site conditions, or changes requested by the Client.

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Client communication is essential. Any changes to the Client’s schedule must be communicated as soon as possible. Failure to do so may result in delays or rescheduling.
 

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2. Business Hours

​Our standard working hours are Monday through Friday, 8:00 AM – 5:00 PM.

 

We do not work weekends, major holidays, or after-hours unless prior written authorization is provided. All project timelines and pricing are based on these hours.

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3. Quotes, Deposits & Payments

• ​All quotes are valid for a limited time as stated on the proposal.

• A 50% non-refundable deposit is required upon approval of the quote to secure scheduling.

• The remaining balance is due upon completion of the project during the final walkthrough.

• Final payment must be made before project closeout.

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Failure to remit the final payment may result in late fees, collection efforts, or the exercise of lien rights as permitted under Colorado law.

 

4. Walkthroughs & Change Orders

An initial walkthrough is required before work commences to confirm the scope, conditions, and expectations.

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If job site conditions change or additional work is requested:

• A written change order will be issued within 24 hours.

• All change orders must be approved in writing before work proceeds.

• Approved changes may affect pricing and completion timelines.

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Unforeseen conditions or scope changes may require rescheduling due to our first-come, first-served policy.
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5. Site Access & Utilities​

The Client agrees to provide:

• Access to working water

• Access to one (1) dedicated 110-volt power outlet on its own circuit

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Failure to provide proper utilities may delay the project and may result in additional charges.

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6. Personal Property ​

Juniper Woodworks LLC will move patio furniture and personal items within reason. Clients are responsible for removing valuables, décor, plants, and personal belongings before the start of work.

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We are not responsible for damage to items not removed or disclosed.

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7. Deck Stain & Hardwood Finish Cure Times

Once the deck stain is applied:

• The deck must not be used for 24–48 hours

• Walking on the deck during this time may cause damage

Failure to follow cure-time instructions voids any workmanship warranty related to the affected areas.

 

Once the hardwood finish is applied:

• The flooring must not be used for 24–48 hours

• Walking on the hardwood flooring during this time may cause damage

• Tape can not be used on the flooring until 72 hours after the last coat of finish has been applied

Failure to follow cure-time instructions voids any workmanship warranty related to the affected areas.

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8. Aftercare & Maintenance Responsibilities

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Proper maintenance is essential for longevity and appearance.

• Aftercare instructions will be provided in writing via PDF with the final invoice.

• Failure to follow aftercare instructions releases Juniper Woodworks LLC from responsibility for resulting damage or deterioration.

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9. Final Walkthrough & Acceptance

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A final in-person walkthrough is required within 24–48 hours after stain/finish application.

• Any visible issues must be identified during this walkthrough.

• Approved repairs will be addressed promptly.

• If no issues are identified, the final payment is due immediately.

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Once the final payment is received, any personal items Juniper Woodworks LLC moved during the duration of the job will be returned to their original locations, and the project will be considered complete.

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10. Limitation of Liability

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To the fullest extent permitted by Colorado law:

• Juniper Woodworks LLC shall not be liable for indirect, incidental, or consequential damages.

• Our liability shall not exceed the total amount paid by the Client for the services rendered.

• We are not responsible for pre-existing conditions, hidden defects, or structural issues.

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11. Weather & Natural Conditions 

Wood is a natural material and reacts to environmental conditions. Color variation, grain patterns, and weather-related wear are normal and not considered defects

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12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Colorado, without regard to conflict-of-law principles.

 

13. Agreement

By approving a quote, submitting payment, or allowing work to commence, the Client acknowledges they have read, understood, and agreed to these Terms and Conditions.

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14. Limited Workmanship Warranty

Juniper Woodworks LLC warrants that all labor performed will be completed in a workmanlike manner consistent with industry standards for professional wood restoration and refinishing services.

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This limited workmanship warranty is valid for twelve (12) months from the date of project completion, unless otherwise stated in writing.

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15.  Warranty Coverage

This warranty covers:

• Defects in workmanship directly attributable to Juniper Woodworks LLC

• Issues arising solely from the improper application of products used by Juniper Woodworks LLC

• If a covered defect is confirmed, Juniper Woodworks LLC will, at its sole discretion:

• Repair the affected area, or

• Re-perform the affected portion of the work

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No refunds will be issued under this warranty.

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16. Warranty Exclusions

This warranty does not cover damage or defects resulting from:

• Normal wear and tear

• Natural weathering, UV exposure, moisture, snow, ice, or extreme temperature changes

• Wood movement, cracking, splitting, warping, cupping, or checking

• Pre-existing conditions or hidden structural defects

• Mold, mildew, algae, or organic growth

• Improper use, neglect, abuse, or failure to follow the provided aftercare instructions

• Foot traffic or furniture placement before the required cure time

• Work performed or modified by third parties

• Acts of God, including but not limited to storms, flooding, hail, fire, or wind damage

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Wood is a natural material, and variations in color, grain, absorption, and finish appearance are normal and are not considered defects.

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17. Aftercare Requirement

Proper maintenance is a condition of this warranty.

Juniper Woodworks LLC will provide written aftercare and maintenance instructions at project completion. Failure to follow these instructions voids all warranty coverage.

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18. Warranty Claim Process

To submit a warranty claim:

• The Client must notify Juniper Woodworks LLC in writing within 7 days of discovering the issue.

• The Company must be given reasonable access to inspect the work.

• No repairs may be performed by others without prior written consent.

 

Failure to comply with this process voids warranty coverage.

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19. Limitation of Warranty

This warranty is:

• Non-transferable

• Valid only for the original Client and project location

• The sole and exclusive warranty provided by Juniper Woodworks LLC

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No other express or implied warranties, including warranties of merchantability or fitness for a particular purpose, are provided to the fullest extent permitted by Colorado law.

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20. Limitation of Liability

Under no circumstances shall Juniper Woodworks LLC’s liability exceed the total amount paid for the services rendered. We shall not be liable for indirect, incidental, or consequential damages.

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